Privacy Policy

1. Scope and Corporate Overview

This Privacy Policy describes how PLAYPAY, a DMCC-registered company in Dubai, United Arab Emirates, collects, uses, and safeguards business contact information submitted through our corporate website (https://playpay.ae). Our website is designed exclusively for B2B merchant inquiries from gaming studios, publishers, and digital entertainment companies.

2. Information We Collect

• B2B Merchant Inquiry Data: Full name, business email address, phone number, company name, website URL, optional DMCC license number, business category, operating markets, estimated transaction volume, required payment methods, and inquiry messages voluntarily submitted via our Contact / Talk to Sales form.
• Technical & Security Telemetry: IP address (used for rate limiting and spam protection), browser user-agent, and cookie preference state.
• No End-Player Payment Credentials on Marketing Site: Our homepage interactive checkout demonstration is a frontend UI preview only. It does not collect, process, or store real credit card numbers, CVVs, or banking credentials.

3. How We Use Information

We process submitted B2B information to: (a) evaluate merchant eligibility and respond to commercial or technical payment inquiries; (b) prepare preliminary Know Your Business (KYB) onboarding workflows with appropriately licensed acquiring and payment partners where requested by the merchant; (c) protect our website against spam, abuse, and unauthorized access; and (d) comply with applicable UAE and DMCC legal obligations.

4. Sharing with Licensed Payment Partners

Where a prospective gaming merchant progresses to formal onboarding for regulated payment processing or acquiring services, relevant corporate KYB documentation is shared—with the merchant’s knowledge—with appropriately licensed payment service providers or acquiring institutions responsible for underwriting and settlement. We do not sell personal or corporate contact lists to third parties.

5. Data Security & Retention

We implement server-side input validation, sanitization, transport-layer encryption (HTTPS), and strict access controls. Merchant inquiry records are retained only for as long as necessary to fulfill the commercial consultation or comply with applicable statutory retention periods.

6. Your Rights & Contact

To request access to, correction of, or deletion of business contact data submitted to PLAYPAY, please contact us at sales@playpay.ae.